The Last Act of Love

Earlier this week I had to make the most heartbreaking decision to say goodbye to my amazing puppycat Amelia. This was after backing out the week prior as I wasn’t ready to say goodbye. Dr. Lam was so understanding on the phone while trying to make arrangements. She listened with empathy and understanding and that continued during her visit. Everything she did to provide Amelia the most beautiful send off will stay with me. From the comfort she provided, the fur clipping, clay and ink paw and nose prints, information on grieving the loss of a pet, and the way she was wrapped and placed in a basket with flowers. Amelia wasn’t treated like an animal. She was treated like a family member because that’s what she was to me. The following day Dr. Lam reached back out to offer more comfort and support. I couldn’t have asked for more or imagined a better person to help Amelia cross the rainbow bridge. Today Amelia comes home. Thank you Dr. Lam.

Dr. Michelle has been incredibly kind, compassionate, and thoughtful through what has been an incredibly difficult journey for myself and my family. She made every (and I really mean every) effort to accommodate all of my requests despite the short notice I provided. Through no fault of her own, I had to switch to an alternative plan of action, and say goodbye to my dog, she still showed compassion in her follow ups and check ins.

Dr. Michelle’s dedication to providing a positive experience has been a shining light throughout such a difficult ordeal for me. Thank you.

I cannot recommend Dr. Michelle enough. making the decision to put down a beloved animal is one of the hardest things you ever have to do. Dr. Michelle, helped us make this as beautiful an experience as it could possibly be. She was also able to come the next day which was most appreciated as our dogs breathing and pain became a big issue very quickly. Our Olive had so much anxiety around vets given the health issues she had. The fact that we were able to spare her from this anxiety was so appreciated. We were able to sit beside her, petting her and telling her how much we loved her till her last breath. We will forever cherish that experience. Thank you so much Dr. Michelle. You are such a special person in what you do and how you help people.

We are happy that Dr. Lam was able to provide for Leo’s comfort in his remaining time with us. She has been readily available with any of our questions and concerns with him. It is a comfort having a mobile veterinarian being able to come to us when he was not feeling his best. We are happy that we were able to provide the senior care he deserved and needed in the end.

Dr. Lam came to guide our beloved Leo over the Rainbow Bridge. She was kind and compassionate . Extremely professional. She took extreme care of Leo and was so gentle in handling him I knew that he would be loving hands. My family can’t thank her enough for her prompt reply to our inquiry, her attention to detail and follow up with our family. I would highly recommend her services to anyone needed this for their pet.

Dr Michelle truly made the difficult process easier to bear. She was respectful, empathetic, and sincere. She took care of our baby as if he was her own and treated him with the dignity deserved of a member of our family.

Thank you Dr. Michelle from the bottom of our hearts for helping us out with the Viewing and Visitation arrangements and for reaching out to comfort us. Your patience, compassion, and kindness towards our little precious girl in her final moments were profoundly recognized and appreciated. We truly are grateful that you took your time to explain the entire process with clarity, and answered all our questions with care. Your professional guidance and helpful resources on your website had helped us to focus and to make the right decision during one of our most difficult times, as it is never easy to say goodbye to the ones we are deeply in love with. Once again, thank you.